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Customer Testimonials
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Information about Destin Jet and Okaloosa Airport

Customer Testimonials

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From Brian Thompson on 05-May-2015

DestinJet is my FBO of choice nationwide, they have the best line crew and the front desk goes above and beyond every time. I recommend you call ahead with any special requests or concerns you have and give them the chance to excel

From Eric Radtke on 14-Apr-2015

1st time to DTS and Regal Air was the perfect choice. Friendly line staff brought my rental car to the airplane and helped load all of the bags. The fuel truck arrived by the time I was driving away. Same great service on the way out and the line staff even offered to take the rental car from the ramp. Excellent service.

From Chris Davis on 06-Apr-2015

The rocking chairs from a few years ago are gone. Checkout is a little slower. Asked for smallest available car but was handed a huge Silverado truck. Linemen are VERY helpful and assisted in putting the cover on my Arrow.

From Mark Antoine on 24-Mar-2015

A huge thanks to the entire Regal crew for making a difficult day much easier. What an exceptional group of workers there. Couldn't have made it through the day without your support and patience. I'm looking forward to flying in with the Citations I fly or in my personal Warrior for many future visits to the Destin area.

From Mark Antoine on 20-Mar-2015

Outstanding service, beautiful and clean FBO, and good prices on fuel. Looking forward to coming back here!

From Garry Scarboro on 27-Feb-2015

We are in and out of DTS regularly, and it's always the same Amazing! It doesn't matter if you arrive in a Cessna 152 or a Gulfstream you will always be treated like royalty at Regal Air. Upon arrival the staff will have your transportation waiting for you plane side. The linemen are absolutely first class. Brian and Lisa head up an All-Star Team of professionals. If you have any special needs, call Lisa, or one of the other professionals. They will make it happen! Thanks guys for all you do!

From Clemmie Mathis on 20-Feb-2015

We flew in on a Saturday February 14th, 2015 and were promptly greeted. Our car was brought to the plane and he helped us load the car. Our fuel order was filled before we left the airport. The facility was clean and well stocked. Landing and parking fees are waived with fuel purchase. We will be back.

From Brian Lorenz 702 Helicopters - Las Vegas on 15-Feb-2015

Stopped here for fuel and ended up staying over for a minor mechanical problem with our R44. The staff was great especially Robert, he shuttled us around and gave us some great info on place to stay, eat, and things to do. I would highly recommend stopping here the facilities are excellent.

From Don Dillman on 29-Dec-2014

Even with the change in name the service remains great. We arrived on Christmas day to a completely deserted ramp but two staff met us as we taxied in including driving up the rental car and helping us load bags and golf clubs. As we were leaving there was an issue with the billing paperwork. The staff jumped through hoops to make it right. I appreciate the dedication and professionalism combined with friendliness.

From Richard Walker on 09-Oct-2014

Loretta Banks did an awesome job taking care of business on 10/8/2014. Super efficient and friendly she always wore a big smile while we were there in KDTS, which really helps making a long day seem shorter. Great job Loretta!

From Rodney Barnett on 21-Sep-2014

I just want to thank everyone for the great service at Destin Jet! I would like to especially thank Donna for staying open late for us and the great customer service! Thanks!

From Mark Miller on 17-Aug-2014

Flew in for a short vacation in DTS. I usually stop at Regal because I prefer not to have my airplane sandblasted by helicopters and their service has always been stellar. New terminal is very nice. Recommended!

From Bob Sauer on 15-Aug-2014

Just a great FBO with great smiling help in a great area to further enhance a great trip. Flew to Destin for work for an overnighter. The beach was so pretty that I decided to stay an extra day. My client arranged for a free 2nd day at my B&B and Regal took care of my plane while I stared at the beautiful Gulf for an extra day. Tough day, but I got through it!

From Richard Walker on 30-Jul-2014

We regularly use Destin Jet when we go to Destin and always receive excellent service. Yesterday a new customer service rep named Misty came on duty while we were there and in my dealings with her while we were preparing for departure she was extremely efficient and thoroughly professional while maintaining a charming approach to her work. She is an asset to Destin Jet and I hope she stays there a long time providing her excellent and charming service.

From James Patton on 21-Jul-2014

We flew in to Destin 3 times last week. First time at Destin Jet. Service was Great!!! Rental car was on ramp, service could not have been better. Raining when we left Saturday, line crew gave us umbrellas and helped load the plane in a hard rain. We will be back!!!

From Andrew Wright on 16-Jul-2014

My experience this past week with Destin Jet was fantastic! It was my first time flying to KDTS in my Saratoga and the service was great. By the time I shut the engine down a line worker was at my door asking how my flight was and welcoming me to Destin Jet. Plane was refueled and waiting for me on my departure date. I'll be back there for sure.

From Reginald Barnsdale on 28-Jun-2014

Finishing work a bit early and on a whim, an instructor at AMS Aviation where I keep my plane casually mentioned, "Let's fly to Destin and grab a bite." All it took!!! Lucky us, Regal Air was still open and treated us.... Well Regally!! Cindi, I believe, at the desk was esp. Helpful recommending an excellent place to eat with friendly smiles all around. Reminds me why I still enjoy flying! Thanks Regal Air, we'll be back!!

From Jim Stratton on 28-May-2014

The front desk staff is fantastic and the line service is second-to-none. Tiffany and Patti in particular make visiting Destin Jet wonderful. I wish all other FBO's worked as hard as Destin Jet does to maximize their service for both crew and passengers.

From Stan Crader on 24-Apr-2014

Arrive today to busy airport and a friendly staff at Regal. Mark brought our car to the plane, helped unload and load the luggage and put the plugs on the PC12. Great people, great people, excellent service.

From Steve LaCrosse on 17-Apr-2014

Regal Air is a great FBO! They are very welcoming and go out of there way to be helpful. Talk to John on the ramp, he is fantastic. You can't ask for a better support staff. This was my first time in Destin from New York but it won't be my last. When I return I will be visiting Regal Air. I got a new customer fuel discount. I only wish the discount was there all the time.

From John Bleakley on 14-Apr-2014

We are regulars at Regal Air, the staff is always friendly and our dogs love to go there! They know exactly where the treats are and go straight to the counter! Fuel isn't cheap at any resort airport, but they are fair and the service is always top notch.

From Steven Wood on 09-Apr-2014

What great service! I flew into Destin for Spring Break with the family and choose Destin Jet based on friend's recommendation. It took me a few minutes to realize they were at the north end of the ramp, but once I got there it was great. They quickly unloaded the airplane, and loaded everything in the rental pulled up next to the plane. The staff helped me with a Hertz rental van after the Thrifty rental car I had reserved was a no-show AND honored the original rate I had even was a much bigger vehicle. They have a nice and secure tie-down section and a high measure of security with fresh popcorn, cookies and coffee in the lounge.

From Bill Peyton on 07-Apr-2014

Above and beyond service. The ramp at Regal is not near as crowded (and unfriendly for small GA planes) with Jets and Helicopters. Lot's of vertical lift operations on northeast end of airport. Fuel is always expensive no matter where you purchase it on the island.

From Eric Perdew on 22-Mar-2014

Very impressed so far.... My family and I have always wanted to fly to Destin, and Lisa and Andrea at RegalAir have been very helpful in hotel suggestions and they even have a discount rate at the Hampton Inn right across the street from the white beaches of Destin...

From John Jenista on 19-Mar-2014

Flew into Destin in a 90 King Air on an Air Ambulance mission. Landed at 0200 in the morning and taxied to the "other FBO" as we were in need of fuel. Called both of the after hours service phone numbers posted on the FBO doors and got an answering machine on one, and the other number was a non working number. We gave up and then fired up again and taxied down to Regal Air and found an after hours service number on their door. It was answered on the first ring and Robert said he would be there in 10 minutes to fuel us. Robert arrived promptly and cheerfully fueled our King Air and took care of all the paperwork. Super fast friendly service at 0300 in the morning and on a call out. I'll be telling our flight coordinators to only arrange us to go to Regal Air from now on for all future stops at Destin. Robert was extremely service oriented and went above and beyond to ensure all our needs were taken care of. Thank you again Robert, you are a true professional.

From Herve Marchadier on 24-Jan-2014

Destin Jet exemplifies what an FBO is supposed to be. They go above and beyond to make everyone feel as welcome as they possibly can. It doesn't matter if you arrive in a Cirrus or a King Air, the folks are great. Special thanks to Tim, Butch, Jack, and Tiffany. I always look forward to learning I have to make a Destin trip.

From Dewey Crepeau on 23-Jan-2014

I had a great experience. Lineman noticed I was fidgeting with my door latch and came over to see if I needed anything. Ramp fees for my single was $8 a day for 3 days out of the 5 I was there. Their competitor was very gracious in directing me to them when I first stopped at the wrong FBO. DTS is a great place to visit.

From Darrell Sneed on 30-Dec-2013

This is the friendliest FBO you will ever visit & provides the best service you could ever desire. Every experience has been positive. We are greeted & treated with the highest respect no matter the type of plane as I started in the very small Cessna's & Piper's. There are no hidden charges/ ramp fees, etc. The service tops every other FBO that I have visited in this country, which has been many. Nick & Tony are often there & attend us with utmost respect.

From Konstantin Kukuy on 08-Dec-2013

We came to Destin Jet with a Skyhawk to take on a few gallons and spend the night; Jennifer and her staff treated us like we came in on a BBJ. Our departure was just as pleasant as our arrival. Many thanks, and we will definitely be back!

From Carlos Contreras on 30-Nov-2013

Second visit in three months. Other than pulling out the wrong Mooney upon departure the service is very good. Plane fueled, reasonably priced, rental car as arranged, excellent facility. Will be back.

From Carl Olson on 01-Nov-2013

WOW. My first trip to Destin and Regal Air staff provided me with outstanding service. I was having problem getting online hotel reservation and called Regal for suggestion on where to stay. Lisa was able to arrange hotel and car rental, in minutes. And when I landed 2 days later, Regal staff was waiting for me on ramp with my car. Fantastic service.

From Rick Henry on 09-Oct-2013

We just experienced Regal Air Destin (formerly Miracle Strip Aviation) for the first time and had an excellent experience. We pre-reserved two rental cars with Hertz, and as we were marshaled in, the two rental cars were driven right up to the plane by the Regal Air folks. A very efficient, easy and pleasant experience. Dropping the cars off was equally quick and easy. All of the personnel and the other amenities at the FBO were also top-notch.

From Dale Arnold on 07-Oct-2013

I regularly fly into Destin, FL and drop off passengers at Regal Air formally Miracle Strip Aviation. They are always extremely helpful, friendly and prompt. For an example, when I arrived today I had to do a quick turn WITHOUT a fuel purchase and they allowed me the use of the GPU for starting WITHOUT charging me a dime! This is the FBO to use when visiting Destin - Clearwater, FL for sure! I'll be back, as a matter of fact in just a few short days! Keep up the great work!

From Gene McPherson on 09-Sep-2013

We recently stayed with Destin Jet Center for a few days while enjoying the Destin beach, seafood and shopping. Destin Jet Center is the standard I will now use to compare all of my other FBO experiences. They shuttled us to our rental car and offered to come get us at the end of our stay. We did not have any bad weather while we were there but my mind was at ease knowing they would tow my plane into a nice, safe, reasonably priced hangar IF it had been necessary. Thanks folks for making this a great vacation stop. We'll be back!

From Bob Manes on 18-Aug-2013

Destin Jet is one of the best, if not "The Best FBO" when it comes to service, fairness, amenities, and physical plant. For the small guy - single engine operator - they treat you like the G5 owner; their kindness is unbounded. We hangared our aircraft there for two nights and also had to wait several hours for some weather to clear. We will gladly return to Destin Jet in the future. They receive our highest recommendations. Bob

From Chris Kleen on 10-Aug-2013

Our second time in Destin and the experience was the same. Friendly, courteous nice people. Great service. Highly recommended.

From Wes Kilgore on 19-Jun-2013

The folks at Destin Jet have never disappointed me, and this is after several trips over the last couple of years. The facility is among the nicest you'll find, and this includes the areas dedicated to pilots! The staff from the line to the counter are friendly and attentive, with a real motivation toward *service*. A reasonable fuel discount has never been an issue, and I've never been charged a ramp fee on the few occasions when fuel wasn't purchased. Destin Jet is an FBO with a "big chain" feel, but hometown service. Keep it up!

From Pierre Melcher on 23-May-2013

I hope there is room to post another positive review. Came in, in a Citation and was treated very well. Thank you Butch for helping us get to the commercial flights. Very professional line crew and counter staff.

From Fred Perkinson on 22-May-2013

We flew our Bonanza A36 to Destin Jet for 2 nights. They were excellent as advertised by the other reviews. Keep it up!

From John Timms on 08-May-2013

Came in on the 25th of April (N780A) on the way to Merritt Island, Fl. Great service friendly folks. Will return for Memorial Day weekend and spend some time.

From Warner Boyd on 18-Apr-2013

Not only is this one of the most comfortable FBO's I've been to (private sleep rooms with TV's!) their level of customer service is something other's could take notes from. Jennifer was extremely helpful and even gave us a discount on fuel. The overall experience was great, and we will be back. Thanks!

From Paul J.D. Miller on 15-Apr-2013

First time visitor and I was impressed with the professional attitude and service. While there are other first class FBOs in the country this one probably outranks them all. I look forward to visiting again later this week.

From Richard Marks on 07-Apr-2013

Arrived with service on short final. CSR was listening for my call and advised me that a crew car was waiting, my hotel was reserved and maps to the hotel and an excellent restaurant were at the counter. The next morning the plane was in front, fueled and ready to go. Great service. Thank you so very much.

From Louis Palmenteri on 07-Apr-2013

Nice FBO Cookies, coffee, nice flight planning area and some old geezer hanging around that was very helpful in explaining how to depart with the Eglin ATC. Nice toilet with free toothbrushes and Q-tips. All I can say is don't break down there. The price of 4 brake pads one 75-cent o-ring and 10.5 hours labor to do a simple brake job on an RV over 1,200.00 dollars!!

From John Sink on 06-Apr-2013

Absolutely amazing experience! Everyone was so nice and helpful!

From Michael Wortendyke on 04-Apr-2013

Out of all of the numerous FBO's that I visit, Destin Jet is my favorite! The facilities are extremely nice and the service is outstanding! Specifically, I would like to recognize Jen, the CSR for her friendly and efficient service! Keep up the good work!!!!

From John Quimby on 03-Apr-2013

Another great trip down to DTS for Spring Break. The staff at Miracle Strip treated us like we arrived in a Gulf Stream vs. our Dakota. They pulled the rental right up to the plane and towed us to a nice tiedown for the week. The same treatment as we left. We will definitely return to Miracle Strip again this summer.

From Berl Grant on 29-Mar-2013

My third time to Destin Jet in about a year and service was excellent every time. Jennifer, Nick and the rest of the staff do a great job from helping with car and hotel reservations to arrival help with bags and passengers. I fly a Piper Lance and can't imagine that a gulfstream gets any better service.

From Mark McCallister on 26-Mar-2013

Destin Jet is the best, most modern FBO I have traveled to. The service we receive is as good as it gets. As soon as we get out of the plane, someone is there seeing what they can do to help us. Jennifer & Nick treat us like family and take great care of us meeting any need we have. I cannot say enough good things about them. Destin Jet sets the bar for what a FBO should be.

From Tony Cooper on 24-Mar-2013

I have stopped here several times all of the staff are top notch. They are well trained in customer service. We recently used their conference room for an event they took very good care of us. Don't let the name fool you they cater to all aircraft types I fly a 172. They have never made me feel small.

From Don Zylks on 23-Mar-2013

Very friendly and professional service. They gave me a ride to my hotel and picked me up 3 days later. They also serviced my small O2 bottle at a reasonable price and had it ready to go at departure. Could not have asked for more flying a C182. Made me feel like one of the big boys.

From Jacob Wall on 16-Mar-2013

I was incredibly impressed with the high level of service despite us only coming in a Mooney during what I believe is a busy time, spring break. I did not have a preference of FBOs but their staff was incredibly courteous from the first phone call to us heading back home to Dallas. I wanted to highlight Butch's (I hope I didn't mess up his name) words of wisdom and helpfulness when we first got there. A+ service, next year if we do another trip in Destin I'll be sure to go by Destin Jet.

From Michael Lindsey on 16-Mar-2013

We had a great experience at Destin Jet! All services were performed before I arrived for departure. Jennifer at the desk was excellent and even put the TV on cartoons for my daughter while I preflighted. Will definitely be back.

From James Dastra 52ME on 14-Mar-2013

Your facility is world class and immaculate. I was greeted promptly at engine shut down and Valerie and Jennifer were kind, courteous, and were extremely helpful.

From Martin Von Almen on 01-Mar-2013

Absolutely the best FBO! Jennifer, Bobbie, Valene, and others provide great service at the front desk. Nick and others are very fast and efficient with the line work. All FBO managers should visit Destin Jet to see how nice an FBO can be.

From Mark Brown on 05-Feb-2013

Great experience with Miracle Strip. Went to Destin for a weekend with my pilot wife. We landed in a little single engine piston plane but they made us feel as welcome as the large jets. Even took us and picked us up from our hotel. They went above and beyond. Great facilities and well maintained. Expensive gas and a ramp fee but that is to be expected in a resort airport. Friendly, quick, and to the point. Great people here.

From Ben Tankard on 04-Feb-2013

GREAT-GREAT-GREAT! I travel to over 100 FBOs each year in my travels as a gospel/jazz recording artist and motivational speaker for the National Basketball Association (NBA). In all my years of general aviation (15+), Destin Jet rates #1 FBO I have ever used (we have nicked named them " DJ"). My fleet widely ranges From Pilatus PC-12, to Cessna 421C Golden Eagle and 337 Skymaster.... And no matter WHAT plane I'm in, DJ always treats us the same...Like kings. I appreciate the special attention to detail. From the front office staff to the line. We fly in often for meetings / vacation at our place at Emerald Grande and our rental car is always ready to pull up to the plane. I have friends that fly here as well. I like the fact that DJ treats everyone great..... The famous people and also the blue collars. Very nice management team! Proud to be a customer.

From Rocky Kropp on 02-Feb-2013

We flew our King Air from San Diego for a week of local flights and the entire Destin Jet team helped make our week extremely successful. Along with the impressive new facilities, their aviation knowledge, professionalism, flight support, and friendliness were nothing but outstanding! Thank you Bill, Butch, and the Destin Jet Team for a great week!

From Robert Johnson on 23-Jan-2013

Miracle Strip continues to impress. I've taken the family there twice in the last few months and both times Miracle Strip was great. Car was pulled up to the plane upon our arrival, airplane serviced as directed, and smiles on the faces.

From Skip Dykema on 05-Jan-2013

Stayed at Destin Jet for a couple of nights about a week ago. Went there because of positive comments on this website. I wasn't disappointed. The personnel were outstanding and the facility is impeccable. The rental car was driven right beside the plane, which they waved for parking right at the front door. Three line guys helped to load the baggage into the car and take the fuel order and helped to put the cover on my cockpit. Counter girl (Jennifer) had the rental agreement ready and waiting and helped me with choices of restaurants (with discount coupons) and points of interest. Seafood in Destin is some of the best available anywhere. Parking for my twin was free for one night with fuel purchase and $12 the second night. Can't wait to go back. Wish my stomach would allow me to eat more.

From Patrick Dacy on 03-Jan-2013

Used KDTS as a file stop enroute from the Florida Keys to Chicago in a Citation Excel and the service was great. We called in prior to landing to let them know we would be a quick turn, line personnel were waiting to marshal us to parking and fuel us immediately. CSR was very pleasant and helpful. Will definitely be using Destin Jet for our future Florida panhandle needs.

From Bradley Kirzner on 25-Dec-2012

Service is better than could ever imagined. I had to leave on Christmas Eve rather than the next day to beat a tornado coming through and had to make an unexpected stop at DTS. Rob just happened to be there to check on things and got right out there and fueled me up. When I couldn't get the plane started he could sense my frustration and was just a saint. Set up a hotel, gave me a crew car. The next morning he called me and wanted to deliver gifts to the hotel for my little girl to open for Christmas. There were over 10 gifts with her name on them. This service is unbelievable and I will always make a stop here because of Rob.

From Scott Lindsly on 03-Dec-2012

Excellent communications in advance, had our rental (upgraded too) meeting us & ready to go before the prop stopped spinning. Superb facility & very friendly folks, always a pleasure to visit! Thanks & see y'all again :)

From David & Roberta McKenna, Seneca C-FJMM on 26-Nov-2012

Finally made it to 'the Panhandle', and can't say enough good words about Miracle Strip Aviation. Angie arranged a great hotel on the beach, and a car for our walk-in fly in. Our Seneca was treated with kid gloves, and we will definitely be back. Thanks to all for a great visit! ...

From Kyle Meiborg on 22-Oct-2012

Outstanding FBO. Flew in on a Cirrus late on a Saturday night and was promptly greeted with a car and two line guys. When we stepped inside the CSR was friendly and very accommodating. On Sunday we called ahead only 20 minutes out and our Cirrus was fueled by the time we got there. I can see why Destin Jet is #10. Great service.

From Fred Strobl on 20-Oct-2012

When visiting the Panama City area, we love Destin Jet. They do the things that you forgot, or didn't think of in the first place. Arrive via Mooney or Citation -doesn't matter: Their service would flatter a Rock Star!

From Paull Saffold on 07-Oct-2012

Great FBO. Stopped in for lunch at the Back Porch on the way home to KRYY. They loaned us a crew car and made my wife's day!

From Jere Fountain Cheyenne N166WT on 03-Oct-2012

The service at Miracle Strip Aviation was excellent, I arrived on Sept 25th, the rental cars were pulled up next to aircraft, line personnel assisted in loading baggage, and the customer service girls (ladies) were so cheerful with great smiles, told the crew the popular seafood restaurants and we were on our way. Special thanks to Angie and Wendy.

From Erin Patrick Pierce on 27-Sep-2012

When work brings me to Destin, I really enjoy my visit at Miracle Strip. These guys always go above and beyond for me or anyone I send here. Thanks, y'all.

From Michael Reddick on 09-Aug-2012

Arrived on a Friday afternoon and were met at our parking spot with a ride to the FBO for our dog, our bags, and us. Very friendly service! Would recommend to all my friends!